Remote support tools make it possible for your employees to get the technical support that they need whenever and wherever they need it. Assigned technicians will be able to log into the users’ devices then troubleshoot and assess the issue. Technicians are also able to use chat and other forms of communication to run them through all the steps they need to follow to fix the problem, including checking whether cables are connected correctly. With these remote support tools, technical troubles can be fixed without your employees leaving their house and without having technicians come over.
There are several remote support providers out there and two of the best known are Bomgar Remote Support and LogMeIn Rescue. These two services have been around for a long time, but which one is the better choice for you?
Main Differences Between Bomgar Remote Support vs LogMeIn Rescue
The main differences between Bomgar Remote Suppor